We are competent, professional and care about you and your affairs.
What you can expect from us
- We will listen to you and understand your situation;
- We will provide you with an engagement letter outlining the services we will provide and how you will be charged;
- We will provide you with high quality, practical legal advice;
- We will answer your enquiries and telephone calls promptly;
- We will keep you advised of progress on your matter;
- We publish regular newsletters to keep you informed of important legal issues;
- We are committed to a high standard of service. We conduct regular client surveys to ensure we meet your expectations;
- We have procedures to identify and respond to conflicts of interest. If a conflict of interest arises we will advise you of this and follow the requirements and procedures set out in the Law Society’s Rules of Conduct and Client Care for Lawyers.